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Privacy Policy

We at Shades Studio are committed to protect your privacy. This Privacy Policy applies to data collected from users (whereby users implies registered users and visitors both) by our e-commerce website eyedo.in (The Site). This Privacy Policy outlines the manner in which the Company collects, uses, maintains and discloses information collected from users of our Site. This privacy policy applies to the Site and all products and services offered by Shades Studio. Before using this site, you are required to read the Privacy Policy. By using this website you accept to have read and agree to this privacy policy. If you are not comfortable with the policy or do not accept it, please do not use our site. The terms of the privacy policy may be changed from time to time and shall be updated on the Site. We request you to review the policy once in a while to keep yourself updated with changes in the policy. Your continued usage of the site signifies your acceptance of the privacy policy.

 

To serve you we need to know you - How information is collected form users?

We collect information from users whenever they:

  • Register on our website.
  • Order products from our website.
  • Subscribe to our newsletter.
  • Contact us via customer care – phone, email, live chat, etc.
  • Engage into any other activity with us which may require a user to enter personal information

 

What information we collect from you?

  • Personal Information: This implies information which can be used to identify who you are. We may ask users for personal information including:
    • Name, email address, username and password.
    • Contact information - contact number, mailing address, Email address.
    • Age and gender.
    • Your picture to enable virtual try-on of our products.
    • Credit card/debit card information as we shall deem appropriate.
    • Your eye-prescriptions and doctor details depending on what services/products you choose from our Site.
It is completely up to the user to provide us with the required information alternatively. They can continue to browse the Site anonymously. However, certain activities on our Site registering, placing order etc. would mandatorily require the user to provide the personal information as mentioned above.

Collection of Additional Information - Cookies

Our Site will also use Cookies to collect user specific information on certain pages of our website. This help us in analyzing the web page flow, effectiveness and enhance user experience. Cookies are small files used by web servers on your system that helps us in providing our services to you. You are always free to disable the cookies or require the web browser to ask your permission before accepting any new cookie. Alternatively, you can also delete cookies stored on your system.

What do we do with Users Personal Information?

Information collected from users while registering, placing order or through cookies shall be used by us for the following purpose:

  • We use the personal information collected for processing and delivering your purchases on the Site.
  • We also use the information to enhance User Experience. It is also to inform you of other products, services, offers etc. which we may make available from time to time.
  • We also use the information and feedback provided by you to continually improve our website.
  • To send periodic emails or text messages regarding products, offers etc.
  • To send update on status of your purchases and orders.

 

We care about protecting your Personal Information:

We take adequate measures to ensure security of your personal information. Personal Information shared by users is solely for use by us. We do not sell or voluntarily share any of your information with any unrelated third party. We shall share the information with third party only for the purpose of processing and delivery of your order. Any information which you share on a public/social forum, where it is publicly accessible, does not constitute personal information and is thus not subject to protection under this privacy policy. Notwithstanding the terms above, we may need to disclose your personal information if required to do so by law or to exercise our own rights and policies or for any other valid reason. Only in such cases, shall we disclose your personal information in good faith considering that it is necessary to do so. When you provide us your personal information, you agree to have read and understood that we may need to disclose your personal information as per this clause and you provide your consent for the same. However, in spite of the measures we take to protect your personal information, we cannot guarantee complete security. Any personal information provided by you to us is at your own risk.

 

Third Party Websites

Users may find advertisement or any other content on our Site. These are links to sites and services of other third parties such as our partners, suppliers, advertisers, sponsors, licensors, etc. We have not control over the content or links that show up on these sites. We held no responsibility for the practices employed by websites linked from or to our Site. The content and links of these sites may be constantly changing. Hence, customers are requested to read their terms carefully. Also they have their own privacy policies and customer service policies. Kindly read the terms and policies of the sites which have a link to our site before browsing or interacting with them.

Changes to the Privacy Policy

Shades Studio has the discretion to make changes this privacy policy at any time. The revise date of the policy are updated on the website along with the updated policy. We request our Users to periodically check this page for any changes. Continued usage of the website is regarded as your acknowledgement or agreement to our privacy policy. You are deemed responsible to review our privacy policy regularly and be aware of changes.

 

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Shades Studio, E-131, Mohammed Pur, Adj. Bhikaji Cama Place, New Delhi - 110066 Contact No.: 011-26187163011-26187163 Email: support@eyedo.in